Our Staff

Dr. Daniel W. West, Au.D., CCC-A

Owner

Dr. West began his career in 1981. He received his Bachelors of Science, with emphasis in Economics, in the early 1980’s from the University of Tennessee in Knoxville. Continuing his education and career path, he earned his Masters in Audiology from Tennessee State University in Nashville, TN. Then furthering his credentials, he gained his Doctorate of Audiology, (Au.D), from the Pennsylvania College of Optometry in Philadelphia, PA.

Dr. West and his wife Karla have a daughter, Baylor. He is committed to spending valued time with his family. He also has a wonderful fascination with the game of golf.

Dr. Hunter Mansfield, Au.D., CCC-A

Audiologist

Dr. Jonathan Hunter Mansfield is a graduate of the University of Tennessee, Knoxville where he obtained a Bachelor of Arts in Communication Disorders and a Doctor of Audiology (Au.D.) from East Tennessee State University in Johnson City, TN. Hunter completed his extern residency with Middle Tennessee Hearing Aid Center (MTHAC) and joined MTHAC in June 2015. He is passionate about improving the lives of those with hearing and balance disorders. Dr. Mansfield serves the residents of Middle Tennessee from our Columbia and Lawrenceburg locations. Hunter lives in Lawrenceburg and is happily married to his wife who is a Speech Language Pathologist, has 4 wonderful kids, and enjoys playing golf. 

Dr. Annie Gordon, AuD., CCC-A

Audiologist

Margaret Tracy

Insurance and Billing Coordinator

Margaret has been with Middle TN Hearing Aid Center for over 20 years. She is a critical part of our team and is the first person a patient sees when they come in. Margaret handles all insurance-related questions, such as benefits, filing, claims, etc. She also handles all Medicare claims.

Karla West

Owner, Office Manager

Karla joined Dr. West and Middle TN Hearing Aid Center in 1999. As the office manager, Karla plays a vital role with the clinic. She is a pleasure to work with and manages the group well.

Judy Maggard

Patient Care Coordinator

Judy is originally from Michigan but moved to the Middle TN area in 1990. A different career path brought her to the healthcare field 11+ years ago and she has been with the Hearing Care Center of Lawrenceburg ever since. Judy enjoys spending time with her husband, gardening, and serving in her church. Judy is a critical part of our team and handles all appointment scheduling and insurance-related inquiries.  

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 242 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

They preformed a hearing test on my husband. The staff was very personable and professional. We had a great experience

Reviewer Profile Photo Rebecca Childers, on Google

Friendly and quick service!!

Reviewer Profile Photo Michael Steinhebel, on Google

The staff were very friendly and helpful 🙂 my appointment was on time and done by a very knowledgeable person , thank you 😊 ☺️ middle Tennessee hearing aid center

Reviewer Profile Photo Andy Meglis, on Google

What a great experience! Everyone was such a delight and made my appointment pleasant, inspite of my anxiousness.

Reviewer Profile Photo Barbara Powers, on Google

Dr explained every procedure step by step made you feel very comfortable allowed you to ask questions and answered your questions very throughly.

Reviewer Profile Photo connie calton, on Google

This was so much better than the one I had before. I was lied to by another provider. It was going to cost me $3,600.00 out of my own pocket! Because “the Insurance I had only covered off the shelf OTC Hearing AIDS”. Be very careful when checking out Hearing...

Reviewer Profile Photo Robin D'Amours, on Google

Very helpful,friendly and professional service. Everything well explained!

Reviewer Profile Photo alan sharp, on Google

Nice friendly helpfull

Reviewer Profile Photo Ann Hendrickson, on Google

Very friendly and professional. I was seen by Dr Annie Gordon and Rachel her student. Very thorough and explained everything about my hearing test. Gave me options for hearing aid, with no pressure to purchase.

Reviewer Profile Photo Mel Velasquez, on Google

Went to be treated for BPPV - Very accommodating and very knowledgeable! I didn’t feel like just a number, great personal care. I would highly recommend!

Reviewer Profile Photo Dan Moeckel, on Google

I received treatment for BPPV. The doctor explained the condition to me, explained the treatment to me then proceeded to perform the procedure.He was kind, gentle and gave instructions throughout each step. He put the cervical collar on me, verifying it was not too tight. He gave me instructions for...

Reviewer Profile Photo Katie Woynaroski, on Google

Everybody was very professional, thorough, super nice, patient, and great! So glad to have him local! My 9 year old son, Jace, gives them a 10/10!

Reviewer Profile Photo Jessica Taylor, on Google