Our Staff

Dr. Daniel W. West, Au.D., CCC-A


Dr. West began his career in 1981. He received his Bachelors of Science, with emphasis in Economics, in the early 1980’s from the University of Tennessee in Knoxville. Continuing his education and career path, he earned his Masters in Audiology from Tennessee State University in Nashville, TN. Then furthering his credentials, he gained his Doctorate of Audiology, (Au.D), from the Pennsylvania College of Optometry in Philadelphia, PA.

Dr. West and his wife Karla have a daughter, Baylor. He is committed to spending valued time with his family. He also has a wonderful fascination with the game of golf.

Dr. Hunter Mansfield, Au.D., CCC-A


Dr. Jonathan Hunter Mansfield is a graduate of the University of Tennessee, Knoxville where he obtained a Bachelor of Arts in Communication Disorders and a Doctor of Audiology (Au.D.) from East Tennessee State University in Johnson City, TN. Hunter completed his extern residency with Middle Tennessee Hearing Aid Center (MTHAC) and joined MTHAC in June 2015. He is passionate about improving the lives of those with hearing and balance disorders. Dr. Mansfield serves the residents of Middle Tennessee from our Columbia and Lawrenceburg locations. Hunter lives in Lawrenceburg and is happily married to his wife who is a Speech Language Pathologist, has 4 wonderful kids, and enjoys playing golf. 

Dr. Annie Gordon, AuD., CCC-A


Margaret Tracy

Insurance and Billing Coordinator

Margaret has been with Middle TN Hearing Aid Center for over 20 years. She is a critical part of our team and is the first person a patient sees when they come in. Margaret handles all insurance-related questions, such as benefits, filing, claims, etc. She also handles all Medicare claims.

Karla West

Owner, Office Manager

Karla joined Dr. West and Middle TN Hearing Aid Center in 1999. As the office manager, Karla plays a vital role with the clinic. She is a pleasure to work with and manages the group well.

Judy Maggard

Patient Care Coordinator

Judy is originally from Michigan but moved to the Middle TN area in 1990. A different career path brought her to the healthcare field 11+ years ago and she has been with the Hearing Care Center of Lawrenceburg ever since. Judy enjoys spending time with her husband, gardening, and serving in her church. Judy is a critical part of our team and handles all appointment scheduling and insurance-related inquiries.  

Patient Reviews

Read a Few of Our Google Reviews

4.6 out of 5 Stars based on 62 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I had a great experience at The Hearing Center

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Tammy Hill, on Google

Very knowledgeable and helpful!

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Rick Stewart, on Google

Very friendly and knowledgeable

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edward petrovich, on Google


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Sharon Little, on Google

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Roger Alsup, on Google

here At Hearing Aid Center, I was very satisfied, had a great time. Aid works great, thank you

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Papa Hammer, on Google

I took my mother to this place. They were very professional and efficient.

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Scott Gaines, on Google

The staff was very professional and helpful. The testing that was done was explained to me in a way that I understood everything going on. Thanks...

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Henry Young, on Google

I have been going to the hearing aid center for almost twenty years. Their staff is very friendly and professional.

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Ray Steele, on Google

Very caring and knowledgeable. I would recommend them to anyone.

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Michael, on Google

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Sandra Hudspeth, on Google

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Skooby Smith, on Google

I was sent here by my ENT. I have a ringing in my ears and it had gotten louder. I feel as though I was given a very intensive exam. Afterwards, I was told that my hearing was excellent but could not find why the ringing is getting louder. I...

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Libby Lauderdale, on Google

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Braylon Anderson, on Google

Dan, Hunter and Annie are wonderful audiologists. They provide top notch hearing services and great place to get new hearing aids.

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Timothy Strazzo, on Google

Very nice people at the office. We’re unable to repair the hearing aid but went above to try to help.

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Debbie Kimble, on Google

My son saw the lady here (I can’t remember her name) …she was great with him ..worked for get him comfortable with her and then used kid friendly ways to go about the test ..definitely recommend her if you need to have a young one tested

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Patricia lee, on Google

Excellent service and products

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Ron Scheuchzer, on Google

What! Lmao

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Carlos Jefferson, on Google

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Jennifer Woodard, on Google

Very nice and helpful

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Evelyn Dickie, on Google

Always have a good experience with the hearing aid center. Very good doctor and staff.

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Carol Talley, on Google

Friendly staff and able to help.

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Matt Fish, on Google

They were really good to my little girl

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Lori Darnell, on Google

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Patrick Flynn, on Google