Our Staff

Dr. Daniel W. West, Au.D., CCC-A

Owner

Dr. West began his career in 1981. He received his Bachelors of Science, with emphasis in Economics, in the early 1980’s from the University of Tennessee in Knoxville. Continuing his education and career path, he earned his Masters in Audiology from Tennessee State University in Nashville, TN. Then furthering his credentials, he gained his Doctorate of Audiology, (Au.D), from the Pennsylvania College of Optometry in Philadelphia, PA.

Dr. West and his wife Karla have a daughter, Baylor. He is committed to spending valued time with his family. He also has a wonderful fascination with the game of golf.

Dr. Hunter Mansfield, Au.D., CCC-A

Audiologist

Dr. Jonathan Hunter Mansfield is a graduate of the University of Tennessee, Knoxville where he obtained a Bachelor of Arts in Communication Disorders and a Doctor of Audiology (Au.D.) from East Tennessee State University in Johnson City, TN. Hunter completed his extern residency with Middle Tennessee Hearing Aid Center (MTHAC) and joined MTHAC in June 2015. He is passionate about improving the lives of those with hearing and balance disorders. Dr. Mansfield serves the residents of Middle Tennessee from our Columbia and Lawrenceburg locations. Hunter lives in Lawrenceburg and is happily married to his wife who is a Speech Language Pathologist, has 4 wonderful kids, and enjoys playing golf. 

Dr. Annie Gordon, AuD., CCC-A

Audiologist

Margaret Tracy

Insurance and Billing Coordinator

Margaret has been with Middle TN Hearing Aid Center for over 20 years. She is a critical part of our team and is the first person a patient sees when they come in. Margaret handles all insurance-related questions, such as benefits, filing, claims, etc. She also handles all Medicare claims.

Karla West

Owner, Office Manager

Karla joined Dr. West and Middle TN Hearing Aid Center in 1999. As the office manager, Karla plays a vital role with the clinic. She is a pleasure to work with and manages the group well.

Judy Maggard

Patient Care Coordinator

Judy is originally from Michigan but moved to the Middle TN area in 1990. A different career path brought her to the healthcare field 11+ years ago and she has been with the Hearing Care Center of Lawrenceburg ever since. Judy enjoys spending time with her husband, gardening, and serving in her church. Judy is a critical part of our team and handles all appointment scheduling and insurance-related inquiries.  

Patient Reviews

Read a Few of Our Google Reviews

4.7 out of 5 Stars based on 103 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I felt that they were understanding of my condition and helpful in explaining my options.

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James Vinson, on Google

My visit we this center was outstanding

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Danny Atkinson, on Google

Very helpful and met what I needed.

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Jerry Richardson, on Google

The receptionist was very sweet and professional. The Doctor explained everything well and answered all the questions. I highly recommend Middle TN Hearing Aid Center and Dr. Hunter Mansfield

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Deshi Springer, on Google

Very polite and friendly staff. The place is always clean.

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B. I. Naddy, on Google

Very polite and friendly staff. The place is always clean.

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B. I. Naddy, on Google

Staff was very friendly. I didn't wait long to see the Dr. He was super nice. He took time to explain the test to me. I definitely would recommend them.

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Karen Davis, on Google

Staff was very friendly. I didn't wait long to see the Dr. He was super nice. He took time to explain the test to me. I definitely would recommend them.

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Karen Davis, on Google

It was totally painless

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Kaye Carroll, on Google

It was totally painless

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Kaye Carroll, on Google

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Carmen Muehlbauer, on Google

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Carmen Muehlbauer, on Google

Great help

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Catha Reese, on Google

Great help

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Catha Reese, on Google

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Teresa Andrick, on Google

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Teresa Andrick, on Google

We are very satisfied with the services everyone is great therw..

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Catherine Brown, on Google

We are very satisfied with the services everyone is great therw..

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Catherine Brown, on Google

Staff was friendly and nice to work with. Short wait time and technician very nice.

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Joe Bogle, on Google

Staff was friendly and nice to work with. Short wait time and technician very nice.

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Joe Bogle, on Google

My broken hearing aid was fixed in less than 10 minutes. Very happy😄

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Paul Zydel, on Google

My broken hearing aid was fixed in less than 10 minutes. Very happy😄

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Paul Zydel, on Google

Great people to work with. Wonderful support.Recommend this Company to anyone.

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Kary McNeal, on Google

Great people to work with. Wonderful support.Recommend this Company to anyone.

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Kary McNeal, on Google

I was well respected by the doctor and receptionist, hearing test was thorough and new hearing aid care was given. Overall, a pleasant experience.

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Kathleen Wagner, on Google