Our Staff

Dr. Daniel W. West, Au.D., CCC-A

Owner

Dr. West began his career in 1981. He received his Bachelors of Science, with emphasis in Economics, in the early 1980’s from the University of Tennessee in Knoxville. Continuing his education and career path, he earned his Masters in Audiology from Tennessee State University in Nashville, TN. Then furthering his credentials, he gained his Doctorate of Audiology, (Au.D), from the Pennsylvania College of Optometry in Philadelphia, PA.

Dr. West and his wife Karla have a daughter, Baylor. He is committed to spending valued time with his family. He also has a wonderful fascination with the game of golf.

Dr. Hunter Mansfield, Au.D., CCC-A

Audiologist

Dr. Jonathan Hunter Mansfield is a graduate of the University of Tennessee, Knoxville where he obtained a Bachelor of Arts in Communication Disorders and a Doctor of Audiology (Au.D.) from East Tennessee State University in Johnson City, TN. Hunter completed his extern residency with Middle Tennessee Hearing Aid Center (MTHAC) and joined MTHAC in June 2015. He is passionate about improving the lives of those with hearing and balance disorders. Dr. Mansfield serves the residents of Middle Tennessee from our Columbia and Lawrenceburg locations. Hunter lives in Lawrenceburg and is happily married to his wife who is a Speech Language Pathologist, has 4 wonderful kids, and enjoys playing golf. 

Dr. Annie Gordon, AuD., CCC-A

Audiologist

Margaret Tracy

Insurance and Billing Coordinator

Margaret has been with Middle TN Hearing Aid Center for over 20 years. She is a critical part of our team and is the first person a patient sees when they come in. Margaret handles all insurance-related questions, such as benefits, filing, claims, etc. She also handles all Medicare claims.

Karla West

Owner, Office Manager

Karla joined Dr. West and Middle TN Hearing Aid Center in 1999. As the office manager, Karla plays a vital role with the clinic. She is a pleasure to work with and manages the group well.

Judy Maggard

Patient Care Coordinator

Judy is originally from Michigan but moved to the Middle TN area in 1990. A different career path brought her to the healthcare field 11+ years ago and she has been with the Hearing Care Center of Lawrenceburg ever since. Judy enjoys spending time with her husband, gardening, and serving in her church. Judy is a critical part of our team and handles all appointment scheduling and insurance-related inquiries.  

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 314 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Excellent service and care

Reviewer Profile Photo Cynthia Grimes, on Google

This is our second time coming here for a newborn hearing screening, and they are the best! Appointment is quick, professional, and super easy on the little kids ears!

Reviewer Profile Photo L e e, on Google

Excellent & timely service!

Reviewer Profile Photo Brenda Martin, on Google

Good hearing test. The technician explained everything we needed to know. He answered all our questions. He let my husband and I talk while he left the room. No pressure to buy

Reviewer Profile Photo Kathleen Voigt, on Google

Friendly staff, wait was short and the testing went well. Great experience

Reviewer Profile Photo Jeffrey Gray, on Google

Very helpful,friendly and professional service. Everything well explained!

Reviewer Profile Photo alan sharp, on Google

Everyone was very nice.

Reviewer Profile Photo Pat Vanleersum, on Google

Very nice and professional!!!

Reviewer Profile Photo Mercedes Sandoval, on Google

Appreciate MTHAC and recommend them for your hearing needs!

Reviewer Profile Photo William Dustin, on Google

Everyone is so friendly and very helpful in Many different ways!!! Plus they get you back to talk with them fast!

Reviewer Profile Photo Ginny Bryant, on Google

Extremely professional and friendly!! Seemed to have my best interest as their priority!! I would recommend them to anyone with hearing issues!!

Reviewer Profile Photo Scott Strickland, on Google

They have taken care of many of my family for years. Always helpful and provide any service when needed. I would highly recommend them

Reviewer Profile Photo Jan Rooker, on Google

Friendly people a great place to go for your audiology to help me tremendously and I purchase my hearing aids

Reviewer Profile Photo chad shulters, on Google

Very professional did my hearing tests in a timely manner. Explained the procedure step by step i would highly recommend Middle tennessee Hearing.

Reviewer Profile Photo Jim Miller, on Google

Great service as always !

Reviewer Profile Photo Maurice McGee, on Google

The doctor was very professional. And very helpful. Like everybody that works there.

Reviewer Profile Photo Tim Demers, on Google

The procedure was completely explained from beginning, during and through to the completion. Everyone was professional and extremely helpful. I would highly recommend if you are experiencing vertigo or balance issues.

Reviewer Profile Photo Pam Gibson, on Google

Appreciated the immediate attention to my problem

Reviewer Profile Photo Ron Scheusner, on Google

The young audiologist that helped my 96 year old mother was as kind and patient as they come.

Reviewer Profile Photo Kathey Timmons, on Google

Very nice and professional. Told us what our needs were and is giving us time to make our decision.

Reviewer Profile Photo Joanie Pate, on Google