About Us

About Us

Hearing Care Excellence for Columbia and Lawrenceburg, TN

Our Practice

Middle TN Hearing Aid Center was established in 1961 by William B. West. It became one of the most recognized clinics in Middle Tennessee due to William’s award winning service, and his unwavering commitment to excellence. His son, Daniel West, followed the family footsteps and began his career as the new owner of Middle TN Hearing Aid Center. The practice has grown over the years in service as well. Middle TN Hearing Aid Center is proud to partner with Maury Regional Medical Center to perform newborn hearing screenings and also working closely with numerous public school systems to evaluate and provide assisted learning devices. Very few clinics in this industry have the qualifications to work with pediatric patients.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 342 Reviews on Google.

Very knowledgeable and helpful!

Reviewer Profile Photo Rick Stewart, on Google

They were very nice and accommodating me as a walk in patient.Thankyou for fixing my hearing aide.

Reviewer Profile Photo Kimberly Rietveld, on Google

Wonderful experience. Dr Gordon answer many questions, very thorough and took her time with me. I highly recommend.

Reviewer Profile Photo Hilda Rudder, on Google

They are very professional and took care of my request quickly

Reviewer Profile Photo Ken McWilliams, on Google

My highest recommendation to the entire staff. Went for a Vertigo problem and the young lady (sorry I didn't get her name) made an assessment and proceeded to perform a simple procedure that literally gave me back my life. Thanks to everyone at the clinic!

Reviewer Profile Photo Danny Linvilee, on Google

They are very professional and takes the time to explain what to expect from the procedure there doing. Nice people.

Reviewer Profile Photo Candy Baxter, on Google

Quick fix for my hearing aids

Reviewer Profile Photo Jeff Thomason, on Google

Great place to go for you hearing needs. Professional staff,they take the time to explain everything about your issues,and your hearing Aids and how they work. Friendly staff.

Reviewer Profile Photo Karen Chamberlain, on Google

Dr. Annie Gordon is wonderful and very patient. Thank you

Reviewer Profile Photo Beverly Johnson, on Google

An interesting experience, the therapist seemed very knowledgeable and made me feel comfortable. Explained very well what was going to happen,

Reviewer Profile Photo Highland Realm Blueberry Farm, on Google

Very impressed with every aspect of my experience from my initial visit for the hearing tests to receiving and being fitted for my hearing aids. No wasted time, with the exception of VA. Great experience. Thank you.

Reviewer Profile Photo Michael Wagers, on Google

My Experience was great ! They cleaned and checked my hearing aids And the service was great and friendly.

Reviewer Profile Photo Tammy Ervin, on Google

Hearing test was a good experience and informative. All was explained very well. Great staff and they seemed ready to hear with my hearing.

Reviewer Profile Photo Diane Garrett, on Google

I've been trying to get my ear to stop hurting after 3 years and 3 ENT's with no relief. I was in this office 10min they knew exactly what was wrong!! I'll be going here for any audiology issues. Staff is extremely nice, easy check in. The Dr was amazing...

Reviewer Profile Photo Lisa Lee, on Google

Every aspect of a visit to Middle Tennessee Hearing Center is satisfying. Today was my third visit and all my questions were Answered thoroughly, as expected. I was very pleased to have my options explained to me in plain language. The Audiologist made me feel very comfortable during the hearing...

Reviewer Profile Photo Loretta, on Google

I had changed phones. Needed assistance pairing hearing aides to my new phone. I was assisted quickly and kindly from the front desk to the doctor. I appreciate my hearing aides, that were very expensive. However, for a 2 minute service, which I did not consider a repair, I was...

Reviewer Profile Photo Denise Kitzmiller, on Google

Doctor Hunter Mansfield was very helpful and honest. I was very pleased with our first meeting. I am so happy they offer a 2 week trial period to see how the Audibel hearing aids improve my hearing.

Reviewer Profile Photo Linda Watson, on Google

The staff was absolutely amazing !

Reviewer Profile Photo amanda bechet, on Google

Dr Gordon was awesome. I was so anxious and nervous before my appointment but she put me at ease and explained EVERYTHING. I had lots of questions and concerns. The reason I came to your business is because Daniel was so kind to my Dad many years ago. I was...

Reviewer Profile Photo Deborah Harris, on Google

Great staff, caring and attentive to your needs. My hearing aids needed repair and cleaning and the turnaround was awesome. (two and a half hours)

Reviewer Profile Photo Johnny Ashley, on Google

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