About Us

About Us

Hearing Care Excellence for Columbia and Lawrenceburg, TN

Our Practice

Middle TN Hearing Aid Center was established in 1961 by William B. West. It became one of the most recognized clinics in Middle Tennessee due to William’s award winning service, and his unwavering commitment to excellence. His son, Daniel West, followed the family footsteps and began his career as the new owner of Middle TN Hearing Aid Center. The practice has grown over the years in service as well. Middle TN Hearing Aid Center is proud to partner with Maury Regional Medical Center to perform newborn hearing screenings and also working closely with numerous public school systems to evaluate and provide assisted learning devices. Very few clinics in this industry have the qualifications to work with pediatric patients.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 385 Reviews on Google.

Very professional and knowledgeable. I have been a client for many years and recommend Middle TN Hearing aid Center to anyone needing hearing aids

Reviewer Profile Photo Mary Dehaven, on Google

Professional informative about test and options on hearing devices

Reviewer Profile Photo Joe Evans, on Google

It was great 👍

Reviewer Profile Photo Mike Barnette, on Google

Dr Gordon was wonderful,explained every detail.dhe made the first time visit a good experience.glad I chose to go to here

Reviewer Profile Photo Joan Danorovich, on Google

Detailed hearing test. Able to answer questions with good technical explanation covering what the tests measured and how this affected hearing.

Reviewer Profile Photo Ron Ladd, on Google

Very impressed with every aspect of my experience from my initial visit for the hearing tests to receiving and being fitted for my hearing aids. No wasted time, with the exception of VA. Great experience. Thank you.

Reviewer Profile Photo Michael Wagers, on Google

It's a good place and everyone is kind. But there's no payment plan and everyone can't come out of pocket with that type of money

Reviewer Profile Photo Alfredia Gentry, on Google

Sabrina was kind and thorough in her analysis.

Reviewer Profile Photo Tim Heldman, on Google

Very helpful staff, have my interest at heart, I can tell

Reviewer Profile Photo Tony Spiess, on Google

The team here is very friendly. The test they do to check your hearing is very thorough. Everything was very well explained to me.

Reviewer Profile Photo Adrianne Berry, on Google

Friendly and professional. Gave honest advice about my hearing aid options without the sales pitch.

Reviewer Profile Photo Shawn “ShawnPat”, on Google

Friendly and professional staff. The only problem that stood out to me was, in the waiting room, it needed a good sweeping and dusting but they were very friendly people. I’m sure there was a reason for the waiting room to not be spic and span👍😊

Reviewer Profile Photo Terry, on Google

Very nice, friendly and professional staff 😊

Reviewer Profile Photo Terry Hollis, on Google

Very knowledgeable and helpful!

Reviewer Profile Photo Rick Stewart, on Google

Super fast and very responsive and friendly staff I might have waited 2 minutes before being helped. Already made my eval appt. Highly recommend!

Reviewer Profile Photo Joe Ely, on Google

Absolutely amazing my son has autism and ADHD and I would recommend them

Reviewer Profile Photo Milinda Qualls, on Google

We had just had my mother’s hearing aids sent out in June to be repaired before the one year warranty was up. And now less than two months , one of the devices just stopped working all together. We returned them to have this addressed and they did say they...

Reviewer Profile Photo Cheryl Sychantha, on Google

Dr was very informative, explained every step before we started. As long as I do what I’m told, we should see good results.

Reviewer Profile Photo Lizabeth Lowe, on Google

Went in because receiver wasn't working on right hearing aid they checked it out even though I hadn't bought them there. They said it was defected and replace it with a new one and charged it to warranty since hearing aids were still under warranty. Receptionist was very helpful and...

Reviewer Profile Photo ken coop, on Google

Only went in to adjust hearing aid

Reviewer Profile Photo Regina Jones, on Google

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