About Us

About Us

Hearing Care Excellence for Columbia and Lawrenceburg, TN

Our Practice

Middle TN Hearing Aid Center was established in 1961 by William B. West. It became one of the most recognized clinics in Middle Tennessee due to William’s award winning service, and his unwavering commitment to excellence. His son, Daniel West, followed the family footsteps and began his career as the new owner of Middle TN Hearing Aid Center. The practice has grown over the years in service as well. Middle TN Hearing Aid Center is proud to partner with Maury Regional Medical Center to perform newborn hearing screenings and also working closely with numerous public school systems to evaluate and provide assisted learning devices. Very few clinics in this industry have the qualifications to work with pediatric patients.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 375 Reviews on Google.

Very knowledgeable and helpful!

Reviewer Profile Photo Rick Stewart, on Google

Super fast and very responsive and friendly staff I might have waited 2 minutes before being helped. Already made my eval appt. Highly recommend!

Reviewer Profile Photo Joe Ely, on Google

The team here is very friendly. The test they do to check your hearing is very thorough. Everything was very well explained to me.

Reviewer Profile Photo Adrianne Berry, on Google

Absolutely amazing my son has autism and ADHD and I would recommend them

Reviewer Profile Photo Milinda Qualls, on Google

We had just had my mother’s hearing aids sent out in June to be repaired before the one year warranty was up. And now less than two months , one of the devices just stopped working all together. We returned them to have this addressed and they did say they...

Reviewer Profile Photo Cheryl Sychantha, on Google

Dr was very informative, explained every step before we started. As long as I do what I’m told, we should see good results.

Reviewer Profile Photo Lizabeth Lowe, on Google

Went in because receiver wasn't working on right hearing aid they checked it out even though I hadn't bought them there. They said it was defected and replace it with a new one and charged it to warranty since hearing aids were still under warranty. Receptionist was very helpful and...

Reviewer Profile Photo ken coop, on Google

Only went in to adjust hearing aid

Reviewer Profile Photo Regina Jones, on Google

I found the staff welcoming and the testing experience comfortable with the assistant😁

Reviewer Profile Photo Darlene Pullen, on Google

The greeting at the front desk was great and explained everything. Technician was very polite and walked me through the entire test. He answered all my questions

Reviewer Profile Photo Ellen Madigan, on Google

Great product, great doctor

Reviewer Profile Photo Tim Kennedy, on Google

Fantastic!! Great service! Would not go anywhere else!

Reviewer Profile Photo Mike Baltzer, on Google

Everyone was very nice and professional, and I believe they’ve helped me with my vertigo.

Reviewer Profile Photo Tamara Lineberry, on Google

Wonderful place

Reviewer Profile Photo Marcia Smotherman, on Google

Dr. Gordon was very good at explaining everything Concerning Hearing aids.

Reviewer Profile Photo Peggy Hamilton, on Google

The doctor was very professional. And very helpful. Like everybody that works there.

Reviewer Profile Photo Tim Demers, on Google

Great people and very explanatory about telling you what is the problem

Reviewer Profile Photo Barry Carroll, on Google

Most helpful and even helped with an app on my phone. I am very pleased with my hearing aids and w/Dr Gordon.

Reviewer Profile Photo Dennis Holley, on Google

Everybody and everything that I dealt with was perfect thank you very much

Reviewer Profile Photo dustin blauvelt, on Google

Loved my visit with Sabrina! She listened & added access to programs that I am excited to try. Thank you, Sabrina & Margaret. 🥰

Reviewer Profile Photo Brenda Martin, on Google

Choose Your Location

Select your preferred location by clicking on the circle next to the address.