About Us

About Us

Hearing Care Excellence for Columbia and Lawrenceburg, TN

Our Practice

Middle TN Hearing Aid Center was established in 1961 by William B. West. It became one of the most recognized clinics in Middle Tennessee due to William’s award winning service, and his unwavering commitment to excellence. His son, Daniel West, followed the family footsteps and began his career as the new owner of Middle TN Hearing Aid Center. The practice has grown over the years in service as well. Middle TN Hearing Aid Center is proud to partner with Maury Regional Medical Center to perform newborn hearing screenings and also working closely with numerous public school systems to evaluate and provide assisted learning devices. Very few clinics in this industry have the qualifications to work with pediatric patients.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 357 Reviews on Google.

Everybody and everything that I dealt with was perfect thank you very much

Reviewer Profile Photo dustin blauvelt, on Google

Loved my visit with Sabrina! She listened & added access to programs that I am excited to try. Thank you, Sabrina & Margaret. 🥰

Reviewer Profile Photo Brenda Martin, on Google

Had questions and needed answers to some problems I was having with the hearing aids. They were answered and had sound change done and was on my way!

Reviewer Profile Photo Mike Fenwick, on Google

Great service and great people!!!

Reviewer Profile Photo william potts, on Google

This was my first visit as I just moved to the area in January and needed to get my hearing checked. I was very pleased with how Dr. Gordon conducted the hearing tests. She explained each step thoroughly and then went over the results with me. She also had me...

Reviewer Profile Photo Susan McFeeters, on Google

Knowledgeable, friendly, and attentive to my hearing issue!

Reviewer Profile Photo Wayne Sellers, on Google

Fantastic experience with the hearing test. Thanks Sabrina for all your help.

Reviewer Profile Photo Curtis Pardue, on Google

Staff were very friendly. I had to take my newborn for her hearing test as the machine at the hospital before we discharged after her birth was broken. Luckily this business had the newborn hearing equipment so I didn’t have to go all the way to Nashville. The Dr that...

Reviewer Profile Photo Justice Foster, on Google

I got my hearing aids from this Company. Could not have been any happier with the product as well as the service I received. Great people to work with. Wonderful support.Recommend this Company to anyone.

Reviewer Profile Photo Kary McNeal, on Google

The doctor was professional and thorough.

Reviewer Profile Photo Dennis, on Google

Very helpful staff, have my interest at heart, I can tell

Reviewer Profile Photo Tony Spiess, on Google

Very detailed exam

Reviewer Profile Photo Jennifer Lane, on Google

Nice and friendly, everything was explained to me!! I appreciate their help!!

Reviewer Profile Photo Terry Fox, on Google

Great place, staff and Dr was very attentive to me, took care of the problem, will revisit

Reviewer Profile Photo Teresa Tummond, on Google

Very professional great appointment very very satisfied with results

Reviewer Profile Photo Daryl Canfiels, on Google

Very knowledgeable and helpful!

Reviewer Profile Photo Rick Stewart, on Google

They were very nice and accommodating me as a walk in patient.Thankyou for fixing my hearing aide.

Reviewer Profile Photo Kimberly Rietveld, on Google

Wonderful experience. Dr Gordon answer many questions, very thorough and took her time with me. I highly recommend.

Reviewer Profile Photo Hilda Rudder, on Google

They are very professional and took care of my request quickly

Reviewer Profile Photo Ken McWilliams, on Google

My highest recommendation to the entire staff. Went for a Vertigo problem and the young lady (sorry I didn't get her name) made an assessment and proceeded to perform a simple procedure that literally gave me back my life. Thanks to everyone at the clinic!

Reviewer Profile Photo Danny Linvilee, on Google