Our Staff

Dr. Daniel W. West, Au.D., CCC-A

Owner

Dr. West began his career in 1981. He received his Bachelors of Science, with emphasis in Economics, in the early 1980’s from the University of Tennessee in Knoxville. Continuing his education and career path, he earned his Masters in Audiology from Tennessee State University in Nashville, TN. Then furthering his credentials, he gained his Doctorate of Audiology, (Au.D), from the Pennsylvania College of Optometry in Philadelphia, PA.

Dr. West and his wife Karla have a daughter, Baylor. He is committed to spending valued time with his family. He also has a wonderful fascination with the game of golf.

Dr. Hunter Mansfield, Au.D., CCC-A

Audiologist

Dr. Jonathan Hunter Mansfield is a graduate of the University of Tennessee, Knoxville where he obtained a Bachelor of Arts in Communication Disorders and a Doctor of Audiology (Au.D.) from East Tennessee State University in Johnson City, TN. Hunter completed his extern residency with Middle Tennessee Hearing Aid Center (MTHAC) and joined MTHAC in June 2015. He is passionate about improving the lives of those with hearing and balance disorders. Dr. Mansfield serves the residents of Middle Tennessee from our Columbia and Lawrenceburg locations. Hunter lives in Lawrenceburg and is happily married to his wife who is a Speech Language Pathologist, has 4 wonderful kids, and enjoys playing golf. 

Dr. Annie Gordon, AuD., CCC-A

Audiologist

Margaret Tracy

Insurance and Billing Coordinator

Margaret has been with Middle TN Hearing Aid Center for over 20 years. She is a critical part of our team and is the first person a patient sees when they come in. Margaret handles all insurance-related questions, such as benefits, filing, claims, etc. She also handles all Medicare claims.

Karla West

Owner, Office Manager

Karla joined Dr. West and Middle TN Hearing Aid Center in 1999. As the office manager, Karla plays a vital role with the clinic. She is a pleasure to work with and manages the group well.

Judy Maggard

Patient Care Coordinator

Judy is originally from Michigan but moved to the Middle TN area in 1990. A different career path brought her to the healthcare field 11+ years ago and she has been with the Hearing Care Center of Lawrenceburg ever since. Judy enjoys spending time with her husband, gardening, and serving in her church. Judy is a critical part of our team and handles all appointment scheduling and insurance-related inquiries.  

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 278 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

These folks know what they are doing. Nobody does it better.

Reviewer Profile Photo jim higgins, on Google

Very helpful,friendly and professional service. Everything well explained!

Reviewer Profile Photo alan sharp, on Google

When I went to MTHAC I was running a little behind, because of being from another town, not knowing where but still took me in and pretty much went to the test. The doc. was good at explaining things I didn't know. All and all it was a good visit.

Reviewer Profile Photo Michael Jeter, on Google

Appreciated the immediate attention to my problem

Reviewer Profile Photo Ron Scheusner, on Google

Great place for patients!

Reviewer Profile Photo Scott Gaines, on Google

Excellent service with a smile. Thanks for caring for my dad.

Reviewer Profile Photo LaWanda Russell, on Google

The office person was very cordial and pleasant. The testing was very good and done in a professional way. The girl was honest about the results and what is available to me. A definite 5 star rating.

Reviewer Profile Photo Judy Ames, on Google

Great service

Reviewer Profile Photo Michael Stockstill, on Google

When I first arrived I was greeted by a nice lady that explained to me that I had two forms to fill out she handed me those two forms I filled them out and then she told me to have a seat that the doctor would be with me shortly....

Reviewer Profile Photo Ed Geier, on Google

Always a good experience when going in for an appointment. Dr. Gordon is very patient, thorough, and knowledgeable explaining options and providing recommendations. She is always thinking about the patient experience both in the office and afterwards.

Reviewer Profile Photo Mark Z, on Google

This is the second time my husband and I have dealt with Mid Tenn Hearing Aid Center and we will go to them next time for help in hearing test and hearing aids. All of our questions were answered so we understood and we were satisfied with answers. Thanks yall.

Reviewer Profile Photo Kathey Davis, on Google

Very nice and friendly office staff. They offered a number of hearing aides option and price points. No pressure on the sale. Convenient location.

Reviewer Profile Photo Larry A Powers, on Google

Girl Dr very polite and informative.

Reviewer Profile Photo Tim Thomas, on Google

Very friendly and helpful people. A very thorough hearing test that confirmed that my hearing had deteriorated and I was in need of a hearing aid.

Reviewer Profile Photo Keith Jackson, on Google

The Receptionist was friendly. Upon completing my hearing test, l was very comfortable. Everything was explained to me and a copy of my exam was given to me with no pressure. Wonderful experience.

Reviewer Profile Photo Judy Anderson, on Google

Such a great little quaint place. Quality care and kind people.

Reviewer Profile Photo Olivia Taylor, on Google

The staff was absolutely amazing !

Reviewer Profile Photo amanda bechet, on Google

Very friendly very courteous and very professional

Reviewer Profile Photo Butch Hutson, on Google

These folks were in my Insurance network and could not be nicer to work with. Everyone is very professional and helpful and I would recommend them highly.

Reviewer Profile Photo Keith Johnson, on Google

Super quick and all of the staff were very sweet!

Reviewer Profile Photo Brittany Cowley, on Google