Our Staff

Dr. Daniel W. West, Au.D., CCC-A

Owner

Dr. West began his career in 1981. He received his Bachelors of Science, with emphasis in Economics, in the early 1980’s from the University of Tennessee in Knoxville. Continuing his education and career path, he earned his Masters in Audiology from Tennessee State University in Nashville, TN. Then furthering his credentials, he gained his Doctorate of Audiology, (Au.D), from the Pennsylvania College of Optometry in Philadelphia, PA.

Dr. West and his wife Karla have a daughter, Baylor. He is committed to spending valued time with his family. He also has a wonderful fascination with the game of golf.

Dr. Hunter Mansfield, Au.D., CCC-A

Audiologist

Dr. Jonathan Hunter Mansfield is a graduate of the University of Tennessee, Knoxville where he obtained a Bachelor of Arts in Communication Disorders and a Doctor of Audiology (Au.D.) from East Tennessee State University in Johnson City, TN. Hunter completed his extern residency with Middle Tennessee Hearing Aid Center (MTHAC) and joined MTHAC in June 2015. He is passionate about improving the lives of those with hearing and balance disorders. Dr. Mansfield serves the residents of Middle Tennessee from our Columbia and Lawrenceburg locations. Hunter lives in Lawrenceburg and is happily married to his wife who is a Speech Language Pathologist, has 4 wonderful kids, and enjoys playing golf. 

Dr. Annie Gordon, AuD., CCC-A

Audiologist

Margaret Tracy

Insurance and Billing Coordinator

Margaret has been with Middle TN Hearing Aid Center for over 20 years. She is a critical part of our team and is the first person a patient sees when they come in. Margaret handles all insurance-related questions, such as benefits, filing, claims, etc. She also handles all Medicare claims.

Karla West

Owner, Office Manager

Karla joined Dr. West and Middle TN Hearing Aid Center in 1999. As the office manager, Karla plays a vital role with the clinic. She is a pleasure to work with and manages the group well.

Judy Maggard

Patient Care Coordinator

Judy is originally from Michigan but moved to the Middle TN area in 1990. A different career path brought her to the healthcare field 11+ years ago and she has been with the Hearing Care Center of Lawrenceburg ever since. Judy enjoys spending time with her husband, gardening, and serving in her church. Judy is a critical part of our team and handles all appointment scheduling and insurance-related inquiries.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 349 Reviews on Google.

The doctor was professional and thorough.

Reviewer Profile Photo Dennis, on Google

Very helpful staff, have my interest at heart, I can tell

Reviewer Profile Photo Tony Spiess, on Google

Very detailed exam

Reviewer Profile Photo Jennifer Lane, on Google

Nice and friendly, everything was explained to me!! I appreciate their help!!

Reviewer Profile Photo Terry Fox, on Google

Great place, staff and Dr was very attentive to me, took care of the problem, will revisit

Reviewer Profile Photo Teresa Tummond, on Google

Very professional great appointment very very satisfied with results

Reviewer Profile Photo Daryl Canfiels, on Google

Very knowledgeable and helpful!

Reviewer Profile Photo Rick Stewart, on Google

They were very nice and accommodating me as a walk in patient.Thankyou for fixing my hearing aide.

Reviewer Profile Photo Kimberly Rietveld, on Google

Wonderful experience. Dr Gordon answer many questions, very thorough and took her time with me. I highly recommend.

Reviewer Profile Photo Hilda Rudder, on Google

They are very professional and took care of my request quickly

Reviewer Profile Photo Ken McWilliams, on Google

My highest recommendation to the entire staff. Went for a Vertigo problem and the young lady (sorry I didn't get her name) made an assessment and proceeded to perform a simple procedure that literally gave me back my life. Thanks to everyone at the clinic!

Reviewer Profile Photo Danny Linvilee, on Google

They are very professional and takes the time to explain what to expect from the procedure there doing. Nice people.

Reviewer Profile Photo Candy Baxter, on Google

Quick fix for my hearing aids

Reviewer Profile Photo Jeff Thomason, on Google

Great place to go for you hearing needs. Professional staff,they take the time to explain everything about your issues,and your hearing Aids and how they work. Friendly staff.

Reviewer Profile Photo Karen Chamberlain, on Google

Dr. Annie Gordon is wonderful and very patient. Thank you

Reviewer Profile Photo Beverly Johnson, on Google

An interesting experience, the therapist seemed very knowledgeable and made me feel comfortable. Explained very well what was going to happen,

Reviewer Profile Photo Highland Realm Blueberry Farm, on Google

Very impressed with every aspect of my experience from my initial visit for the hearing tests to receiving and being fitted for my hearing aids. No wasted time, with the exception of VA. Great experience. Thank you.

Reviewer Profile Photo Michael Wagers, on Google

My Experience was great ! They cleaned and checked my hearing aids And the service was great and friendly.

Reviewer Profile Photo Tammy Ervin, on Google

Hearing test was a good experience and informative. All was explained very well. Great staff and they seemed ready to hear with my hearing.

Reviewer Profile Photo Diane Garrett, on Google

I've been trying to get my ear to stop hurting after 3 years and 3 ENT's with no relief. I was in this office 10min they knew exactly what was wrong!! I'll be going here for any audiology issues. Staff is extremely nice, easy check in. The Dr was amazing...

Reviewer Profile Photo Lisa Lee, on Google